Refund Policy

At SuccessPath.pk, we are committed to delivering high-quality online courses and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a transparent refund policy to address your concerns.

1. Eligibility for Refund

• Access Conditions: To qualify for a refund, you must not have accessed any part of the course content. Accessing course materials will be considered as acceptance of the course and will render the purchase non-refundable.

2. How to Request a Refund

• To initiate a refund, please follow these steps:
  • Contact Us: Email our support team at [Insert Contact Email] with the subject line “Refund Request.”
  • Provide Details: Include your order number, the course title, and a brief explanation of the reason for your request.
  • Response Time: We aim to respond to refund requests within 2-3 business days to confirm eligibility.

3. Processing Refunds

• Upon receiving and verifying your refund request, we will:
  • Review Your Request: Ensure it meets the eligibility criteria outlined above.
  • Refund Issuance: Process the refund to your original payment method within 5-7 business days.
  • Notification: You will receive a confirmation email once your refund has been processed.

4. Non-Refundable Items

• The following items are non-refundable:
  • Courses accessed or partially completed.
  • Course bundles or promotional purchases where the purchase terms specify non-refundability.
• Please ensure you carefully review course descriptions and previews before purchasing.

5. Exchanges and Credits

• Currently, we do not offer exchanges or credits for future courses. If you are unsure about a course, we recommend reviewing available previews or contacting our support team for guidance before making a purchase.

6. Changes to the Refund Policy

• We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review our refund policy periodically for updates.

7. Contact Information

• If you have any questions or require further clarification regarding our refund policy, please do not hesitate to reach out to us at:
  • Email:info@successpath.pk
  • Phone: 0333-5183091
  • Address: House 71, 4th Floor, Zulfiqar Street 1, Phase 8, DHA, Karachi

Your satisfaction is important to us, and we appreciate your understanding of our policies.